VPN stops in the background
Allow background activity for MosVPN only, then repeat the locked-screen test.
Android behaviour varies by manufacturer. Install from a verified source, allow the system VPN request and check battery restrictions if the connection stops when the screen is off.
Android 8+ · Google Play or official APK
Google Play provides automatic updates. Use the APK only from this official link.
Download the official app, sign in, and approve the system VPN request.
Use Google Play or download the official MosVPN APK.
Open the app and use your MosVPN account.
Approve the Android VPN request, then start the connection.
Verify the source network first, the MosVPN tunnel second, and the service you need last.
Allow background activity for MosVPN only, then repeat the locked-screen test.
Turn off another VPN, blocker, or managed profile that uses the VPN interface.
Use the APK only from the official MosVPN link and keep Play Protect enabled.
Open the item that matches the message or behavior on your device; avoid changing several settings at once.
Samsung, Xiaomi, Oppo, Vivo and other manufacturers add their own battery policies on top of Android. If the tunnel stops after the screen is locked, open the MosVPN app information, review Battery settings and allow expected background activity while testing.
Change the setting only for MosVPN instead of disabling power management across the whole device. Lock the screen for five to ten minutes, then check the public IP again. Record the phone model, Android version and battery setting if the failure is repeatable.
Prefer Google Play or the APK linked directly from mosvpn.com. Do not install a modified build or a file forwarded in a public chat merely because its name contains MosVPN. Keep Play Protect and the device security checks enabled.
If Google Play is unavailable and you use the APK, grant install permission only to the browser or file manager handling that download, then turn the permission off again. A VPN app needs the Android system request to create a connection; access to contacts, SMS or photos is not automatically required for that purpose.
Disconnect all VPNs and open several ordinary sites first. If the base connection is also down, check the selected SIM, data allowance, private DNS and Wi-Fi sign-in before changing MosVPN. A tunnel cannot restore a mobile data session that the operator has not established.
If the base network works, compare the same configuration on Wi-Fi and mobile data. Set date and time automatically, check that the account is active and avoid clearing application data until you know how to recover your login and settings.
The current published requirement is Android 8 or later. Device-manufacturer background rules can still affect behaviour on supported versions.
Use only the APK linked directly from the official MosVPN site. Do not trust a file based on its filename alone, and do not disable system protection for an unknown source.
Android normally permits one active VPN service per user or profile. Starting another VPN stops the previous one. Check Always-on VPN and any work profile too.
Battery optimisation or a manufacturer background policy may be stopping the app. Reproduce the issue, then adjust background access only for MosVPN and test again.
Review Always-on VPN and the option that blocks connections without it, then restart the base network. On a managed phone, ask the administrator before changing the work profile.
Checked against official platform documentation
Install from Google Play or the official APK, approve the Android request and verify your public IP.